Telemarketer

Job Description

• Cold call people using a given phone directory to sell products
• Answer incoming calls from prospective customers
• Use scripts to provide information about product’s features, prices etc. and present their benefits
• Ask pertinent questions to understand the customer’s requirements
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs
• Record the customer’s personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information

Minimum Qualifications

• Strong analytical and planning skills;
• Good communication and presentation skills;
• Excellent problem-solving skills;
• Customer service oriented;
• Product knowledge;
• Motivation-closing skills;
• Prospecting skills;
• Persistent and result oriented;
• Patient and able to handle customer rejection;
• Proven experience as telemarketer or similar sales/customer service role;
• Proven track record of successfully meeting sales quotas preferably over the phone;
• Willing to be assigned in Makati area