Call Center Agent - Fresh Graduates Are Welcome 16 to 25K

Job Description:
? Managing incoming calls and customer service inquiries
? Identifying and assessing customers’ needs to achieve satisfaction
? Resolve service problems by clarifying the customer’s complaint via phone, email, or social media
? Provide appropriate solutions and alternatives, follow up to ensure resolution
? Keeping records of customer interactions, transactions, comments and complaints

Qualifications:
? Must be at least College Graduate
? No experience necessary but a welcome advantage!
? Must be able to speak in English
? Good communication and written skills
? Good problem – solving skills and focus on quality
? Computer literate
? Must be flexible with working hours

How to Apply:
Online applications and walk-ins are welcome! Bring 2 copies of your resumé and a valid ID.
We are ready to accommodate you WEEKDAYS from 9:00AM to 5:00PM.
Address: 20 th Floor, Unit 2004, 139 Corporate Center, 139 Valero Street, Salcedo Village, Makati