Call Center Agent - Mandaluyong Site for College Grad

Job Description:

? Managing incoming calls and customer service inquiries

? Identifying and assessing customers’ needs to achieve satisfaction

? Resolve service problems by clarifying the customer’s complaint via phone, email, or social media

? Provide appropriate solutions and alternatives, follow up to ensure resolution

? Keeping records of customer interactions, transactions, comments and complaints

Qualifications:

? Must be at least College Graduate

? No experience necessary but a welcome advantage!

? Must be able to speak in English

? Good communication and written skills

? Good problem – solving skills and focus on quality

Let us help you get a HEADSTART on your career!

• You can drop by to our office from Monday to Friday 9:00 AM to 5:00 PM. Interested friends of yours are welcome to apply and get hired together. Just bring 3 copies of resume, valid id and look for Noel as your contact person to prioritize your application.

• Company Address: 20th Floor, Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City, Philippines.

• To enure your application send your resume at careers@globalheadstart.com or send a text message to 0917-702-7823 for inquiries, just PM your Full Name / Contact Number / Email Address / Location.