Bilingual Mandarin Speaker - Financial Account - 48k Salary Ghsajh

We accept applicants even without customer service experience, it comes with  full training and get ready to enjoy great benefits.

Kindly read all the details below!
For faster processing, please e-mail your resume to executives @ globalheadstart.com and/or click @ globalheadstart.com. For inquiries, feel free to send a message to 0917/701/3697.

Job Description:
This position is responsible for handling inbound calls, e-mails and/or chat with the goal of ensuring resolution of customer issues. The candidate is expected to be an effective communicator in both Mandarin/Fukien and English. Also, candidate must exhibit the following:

• Able to talk to customers directly via phone call.
• Gratefully answers questions from customers about the products and/or services.
• Ensuring customer's satisfaction and positive reaction.
• Provide the best solution based on the details provided by the customers;
• Guides the customer through the problem-solving process.

Requirements/Qualifications:
• At least Highschool Graduate, Shortcourse/Vocational, College Graduates/Undergraduates;
• Open to Native/Non-Native Speakers;
• Must be fluent in Mandarin/Fukien (both oral and written);
• Must have strong level of English communication skills;
• Has basic web and computer navigation skills including but not limited to Excel, Outlook and Word;
• Must be able to type at least 30 wpm with an accuracy rate of 95%;
• Willing to work in shifting schedules, weekends and holidays;
• Willing to be assigned in any/different locations;
• Must be willing to start immediately;

Upon hiring:

Enjoy the following Benefits 

13th Month Pay, Overtime Pay, Night Differential, Non Taxable Allowances, Competitive Salary Package, Healthcare Benefits, Exciting Performance Bonuses, Signing Bonus.

Company Profile

Global Headstart is the place to find your Call Center job in Metro Manila, Visayas and Mindanao. We have work locations in Makati, Quezon City, Pasay, Mandaluyong, Alabang, Taguig, Cebu, Davao, Bacolod and more . We provide easy jobs for Fresh Graduates, High School Graduates, College Undergraduates. Our accounts are fun such as Gaming, Airline Ticketing, Hotel and Travel, Telco and etc. We accept applicants even without any BPO experience who are willing to be trained.