Team Lead - Major Global Bank

Email: check@globalheadstart.com

To inquire text: 0917-621-0161

For faster processing look for Ms. Kitty

Office Hours: 9:00 am - 5:00 pm Monday to Friday

Qualifications:

• Graduate of any business course is accepted, banking experience preferred
• Experience managing teams
• Excellent client communication skills
• Experience of managing daily targets, process changes, and status reporting

Job Description:

• Day to day monitoring of Client Classification Analysts and Classification Quality Review Analyst’s Performance
• Document the performance of assigned Advanced Client Classification Analysts through a management Information report
• Coordinate and monitor the attendance of resources for governance meetings
• Understand and identify Improvements to current client procedures and processes
• Provide ad hoc training and coaching to all team members when appropriate
• Define daily KPI’s in order to monitor resource performance around handling time and quality, and track their progress against such KPI’s
• Provide and support and guidance to Client Classification Analysts and Advanced Client Classification Analysts with respect to the goals and / or objectives of the projects

Looking for a job? Let us help you get a HEADSTART on your career!

WALK-IN AND APPLY!

• You can drop by to our office from Monday to Friday 9:00 AM to 5:00 PM. Interested friends of yours are welcome to apply and get hired together. Just bring 3 copies of resume, valid id and look for Ms. Liz as your contact person to prioritize your application.
• Company Address: 20th Floor, Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City, Philippines