Team Lead - Credit and Collections

Email: check@globalheadstart.com

To inquire text: 0917-621-0161

For faster processing look for Ms. Liz

Office Hours: 9:00 am - 5:00 pm Monday to Friday

Qualifications:

• Graduate of any course
• At least 1-3 years credit management experience
• Financial analysis background
• Good communication skills
• Experience in handling corporate bank loans is preferred

Job Description:

• Responsible for work activities related to the collection and recovery of customer receivables and debt
• Responsible for ensuring that cash collection activities meet the requirements of the client by reducing debt aging, maximizing cash collection and collecting high quality dispute information
• Contact by phone with debtors to make payment arrangements/establish payment dates and resolve issues and disputes
• Capture accurate, detailed notes of discussions and arrangements and send follow up information as requested/required
• Meet collection targets, and ensure agreed Service Levels are met or exceeded
• Escalate issues in accordance with escalation policy; collect, progress and escalate high quality dispute information as required
• Be proactive and innovative with ideas to continuously improve collection-related processes, services and deliverables to the client
• Ensure that the business operates in line with operational excellence practices in the areas of process performance, process execution, process management and continuous improvement
• Manage corporate risk by ensuring that all procedures are compliant with company policies, regulatory and legal requirements
• Monitor collection related system performance if applicable, report issues and maintain communications or project plans to ensure appropriate resolution

Looking for a job? Let us help you get a HEADSTART on your career!

WALK-IN AND APPLY!

• You can drop by to our office from Monday to Friday 9:00 AM to 5:00 PM. Interested friends of yours are welcome to apply and get hired together. Just bring 3 copies of resume, valid id and look for Ms. Liz as your contact person to prioritize your application.
• Company Address: 20th Floor, Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City, Philippines